Ultrascope Medical Supplies respects your privacy. This policy explains what information we collect and how we use it.
Information we collect
When you place an order or contact us, we may collect your name, phone number, email address, delivery address, and order details. If you pay online, payment processing is handled by our payment providers (such as M-Pesa); we do not store your full card or M-Pesa PIN details.
How we use your information
We use your information to process and deliver orders, respond to enquiries, provide customer support, and, where you have agreed, send you updates about products and offers.
Sharing of information
We do not sell your personal information. We may share necessary details with delivery couriers and payment processors solely to fulfil your order.
Data retention
We retain order and contact records for as long as necessary to meet legal, accounting, and customer service requirements.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at ultrascopemedical@gmail.com.
Contact us
For any privacy questions, contact Ultrascope Medical Supplies, Sirikwa Business Center, 3rd Floor, Room C3, Accra Road, Nairobi, or email ultrascopemedical@gmail.com.